Delivery policy

Last updated: 12 October 2026

We deliver a digital service. Nothing is shipped physically. Your landing page is delivered as a live preview or deployed URL plus the source code and handover notes, sent by email or WhatsApp.

Delivery tiers and opening hours

Each tier's clock can only start during its opening hours. Current opening hours:

• Standard: 24 hours · any time, any day
• Priority: 12 hours · any time, any day
• Express: 5 hours · 10 AM – 5 PM IST, Mon–Sat
• Rush: 2 hours · 2 PM – 9 PM IST, Mon–Sat. Standard package only, no add-ons.

Opening hours, closed dates and daily capacity can change. The hours shown on the order page when you pay are the ones that apply to your order.

When the clock starts

After payment you receive a kickoff brief (questions about your offer, audience, content, design, tracking and hosting). The delivery clock starts when both of these are true: (1) your payment is verified, and (2) you submit the kickoff brief confirming that your content, assets and access are final. Your start time and deadline (IST) are shown on your order page immediately.

If you submit the brief outside the tier's opening hours, the clock starts when the next opening begins. Express and Rush orders require everything to be ready right after payment.

What pauses the clock

• Waiting for your answer to a question we need answered to continue.
• Missing, incorrect or late content, assets or access.
• Scope changes requested after the clock starts (these may also need a new quote or tier).
• Outages of third-party services we depend on (hosting provider, Google, Meta, SMS or payment providers).

Capacity

Express and Rush slots are limited each day. If a tier is fully booked, it can't be selected at checkout.

Late delivery

If we miss the confirmed deadline because of our own delay, we refund 50% of the order value to your original payment method and still complete the delivery. See the Refund policy.